Who’s Doing the Work While You’re Away? The Staffing Problem Holding Law Firms Back One of the biggest challenges for growing law firms isn’t finding more clients, it’s building a team that keeps the firm running when the attorney isn’t available. Too many firms depend on one person to answer client questions, move cases forward, […]
Why Law Firms Fail to Scale (And the 3 Traps Holding Attorneys Back)
Why Law Firms Fail to Scale (And the 3 Traps Holding Attorneys Back) Most attorneys know what a successful firm is supposed to look like. Capable staff, efficient operations, and enough time to actually practice law. Getting there is the hard part. Growth tends to stall at the same points for most firms, and the […]
Are You Treating Intake as Part of Your Sales Process?
Are You Treating Intake as Part of Your Sales Process? Potential clients aren’t calling to get to know you. They’re calling because something happened and they need help. They’re in pain and stressed. They need to know if they can trust your law firm to handle their case. That intake call is a sales conversation. […]
The Hidden Risk in Law Firm Hiring: Refusing to Adapt as You Grow
The Hidden Risk in Law Firm Hiring: Refusing to Adapt as You Grow There’s risk in every business, but especially as a law firm owner. You weigh every decision against the consequences, the precedent you set, and the long-term impact. We think this way about our external work. But what about the inner workings of […]
Hiring Smarter: Why Nearshoring Should Be Part of Your 2026 Growth Strategy
Hiring Smarter: Why Nearshoring Should Be Part of Your 2026 Growth Strategy If you want your law firm to grow in 2026, you need to change your approach to hiring. Not “work harder at it,” “spend more time on it,” or “post on more job boards.” You need to completely rewire your approach. But, […]
Why I Wrote a Book to Help Law Firms Succeed (Even If They Don’t Hire Me)
Why I Wrote a Book to Help Law Firms Succeed (Even If They Don’t Hire Me) When I decided to write Shore Up!, I had a goal to help law firms solve their staffing challenges, whether they worked with my company, Regents Remote Services, or not. I realized that the best way to help wasn’t […]
People and Process: The Big Wins that can Reduce Time On Desk
Particularly as a plaintiff attorney, time on desk is decisive for the success of my practice. Reducing it means I am not just a good lawyer; I am a good businessperson. I want to be a good lawyer, and I want to run a great business. Joining PILMMA around 8 years ago was a commitment […]
Building and Sustaining Hybrid Work Teams
Remote work has been a thing now for several years, but the debate about its impact on productivity and professional development rages on. Giant companies like JP Morgan Chase, and Alphabet continue to make news with their controversial efforts (at least for employees) to bring employees back to the office full time. Large organizations may […]
Are you overthinking social media?
I’m a law firm principal, not a social media expert. But over time, I’ve found a simple way to consistently show up online and build trust with potential clients before they ever need my services. When that moment does come, I’m often the first call they make. I’ll be honest—my schedule’s packed. Like most firm […]