Episode 278:
Welcome to episode 278 of the Grow Your Law Firm podcast, hosted by Ken Hardison. In this episode, Ken sits down with Jeff Zigman, Co-Founder and CTO of TRUEclaims, a groundbreaking platform transforming the way personal injury law firms handle vehicle damage claims.With over 11 years of experience as a CTO and tech entrepreneur and 13 years as a business analyst, Jeff has led the design and development of more than 300 software solutions—16 of which he built entirely solo.
A 23-year martial arts veteran and devoted family man, Jeff is married with two young children. His resilience and dedication are reflected in his work: TRUEclaims succeeded where 19 other software companies failed over a 15-year stretch. Under Jeff’s leadership, TRUEclaims has rapidly grown to serve over 100 personal injury firms, turning a frustrating and often-neglected part of the claims process into a streamlined, value-generating system.
TRUEclaims empowers law firms by transforming vehicle damage claims into a seamless process and a powerful marketing asset, helping clients recover thousands—and even tens of thousands—of dollars more, faster.
What you’ll learn about in this episode:
1. Streamlined Report Generation for Faster Case Resolution
– TRUEclaims software enables law firms to quickly generate diminished value and fair market value reports, saving time and improving accuracy.
– Reports that once took hours now take minutes, accelerating case resolution and client settlements.
– TRUEclaims software enables law firms to quickly generate diminished value and fair market value reports, saving time and improving accuracy.
– Reports that once took hours now take minutes, accelerating case resolution and client settlements.
2. Increased Client Compensation Through Accurate Valuations
– Accurate valuations from TRUEclaims often raise client compensation by thousands of dollars.
– Law firms gain stronger leverage in insurance negotiations, leading to higher settlements and client satisfaction.
– Accurate valuations from TRUEclaims often raise client compensation by thousands of dollars.
– Law firms gain stronger leverage in insurance negotiations, leading to higher settlements and client satisfaction.
3. Competitive Edge in Client Acquisition and Retention
– Integrating TRUEclaims into intake processes positions law firms as leaders in property damage claims.
– Offering the software as a standard service helps firms stand out and attract more clients.
– Integrating TRUEclaims into intake processes positions law firms as leaders in property damage claims.
– Offering the software as a standard service helps firms stand out and attract more clients.
4. Flexible and Cost-Effective Pricing Model
– Reports cost between $220 and $300, with bulk discounts available for high-volume firms.
– Law firms have flexible billing options, including passing costs to clients or offering it as a value-added service.
– Reports cost between $220 and $300, with bulk discounts available for high-volume firms.
– Law firms have flexible billing options, including passing costs to clients or offering it as a value-added service.
5. Proven Impact on Settlement Outcomes
– TRUEclaims has helped secure major settlement increases, including $49,000 for a Rolls Royce and $9,100 for a Ford F250.
– Firms using the software achieve faster and larger settlements, benefiting both clients and attorneys.
– TRUEclaims has helped secure major settlement increases, including $49,000 for a Rolls Royce and $9,100 for a Ford F250.
– Firms using the software achieve faster and larger settlements, benefiting both clients and attorneys.
Resources:
Additional Resources:
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