Hey, There!
I’m Gracie Howes.

As Chief Operating Officer at PILMMA, I oversee the systems, infrastructure, and cross-functional teams that keep the organization running at a high level while ensuring our strategy translates into consistent execution and results.

I lead internal operations, team structure, and organizational workflows across departments—aligning people, processes, and priorities so the business runs efficiently and scales intentionally. I also oversee our marketing and creative direction, ensuring our brand, campaigns, and content support our mission to help personal injury law firms attract more clients and grow sustainably.

My focus is building strong operational foundations while connecting strategy to day-to-day execution—so ideas don’t just live on paper, they move through teams, systems, and initiatives that drive real impact for PILMMA and the firms we serve.