Episode 81:

Creating a Lean Law Firm, with Dave Maxfield

Dave Maxfield runs a boutique consumer protection practice in Columbia, South Carolina, representing consumers in cases against banks, credit reporting agencies, and insurance companies. He’s the four-time chairman of the Consumer Law section of the S.C. Bar, Past President of the 1900 member Richland County Bar, and Adjunct Professor at the University of South Carolina School of Law. A self-described Systems Geek, Dave is a four-time ABA Techshow speaker. In 2018, Dave and Larry Port wrote the ABAs bestseller The Lean Law Firm to translate Lean practices from companies like Toyota and Intel into a simple, month-by-month template that law firms can use to become more profitable.

What you’ll learn about in this episode:

  • What it means to be a “lean” law firm
  • How to evaluate your firm’s systems and processes
  • The most common bottleneck areas in law firms
  • The importance and value of improving the time on desk of your cases
  • What the income formula is and how to use it
  • The key metrics to monitor to track your lean firm progress
  • Why it is important that a law firm’s systems be visual
  • Thinking about your firm as a closed system

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